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Check-in
21Sept2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum-Boca Payla Km 7 Lote 10, Zona Hotelera,, Tulum, Mexico

Maya Tulum By G Hotels offers a serene getaway with an array of holistic experiences. This 4-star Tulum hotel features detoxifying therapies and elegant suites with private pools and ocean views.

Rooms & Amenities

Rooms at Maya Tulum By G Hotels include a variety of accommodations such as suites with private pools and ocean views. Each room features modern amenities like a flat-screen TV, minibar, and a private bathroom with free toiletries.

Dining & Nearby Options

Dining at the hotel focuses on authentic Mexican cuisine, showcasing freshness and local products. Guests can enjoy meals at the on-site restaurant, while nearby dining options include El Pez Restaurant & Cocktail Bar and Amansala Eco Chic Resort Restaurant, all within 0.5 km.

Leisure & Wellness

Recreational offerings at Maya Tulum include various wellness activities like yoga classes, including Hatha Flow Yoga. Guests can further relax with massages based on ancient Mayan techniques and experience Portal of Light, a meditation focusing on energy cleansing.

Accessibility & Attractions

Maya Tulum By G Hotels is serviced by nearby transport options, including a bus to the beach and ADO Bus Station, facilitating easy access throughout the area. Local landmarks such as Paradise Beach and Playa Pescadores are conveniently located within 4.5 km.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Twin Room Garden View
Max:
2 persons
205 sq. feet 
Shower
Coffee machine
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Queen Room Garden View
Max:
2 persons
220 sq. feet 
Shower
Private pool
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Double Room Garden View
Max:
2 persons
175 sq. feet 
Shower
Coffee machine
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Tulum 3.0 mi
Airports
Aeropuerto de Playa del Carmen (PCM) 41.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Private beach
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Yoga class

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots

Spa & Leisure

  • Infinity pool
  • Indoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Location

Carretera Tulum-Boca Payla Km 7 Lote 10, Zona Hotelera,, Tulum, Mexico
Map view
Carretera Tulum-Boca Payla Km 7 Lote 10, Zona Hotelera,, Tulum, Mexico
Nearby
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
500 ft
Restaurants
El Pez Restaurant & Cocktail Bar
1100 ft
Carretera Tulum a Boca Paila Km 5.5 at Hotel Pez
Beso Tulum Beach
800 ft
Carretera tulum - boca paila Km 5,5
Amansala Eco Chic Resort Restaurant
1400 ft
km 5.5 Carr Tulum
Nebrina Gin & Cocina Tulum
1500 ft
Zh Km. 6. 5
Cilantro's
1800 ft
Carretera Cancun - Tulum Boca Paila Km 6 Tulum
Beso Tulum
2300 ft
Carretera Tulum-Boca Paila km 6
The Restaurant at Zamas
2800 ft
Carretera Tulum-Boca Paila Km 5

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
4/5 based on 440 reviews
7.6
7.6/10 based on 950 reviews
#79 of 216 hotels in Tulum based on Tripadvisor
Hannah
United Kingdom, February  2025
7.0/10

I had a mixed experience at this hotel. While the beach access was lovely and the staff was friendly, there were several issues that really detracted from my stay. The cleanliness and management need serious improvement, but the overall location is great if they can sort out the problems.

Rooms
5.0
The oceanfront room had a strong musty odor and needed better maintenance. The linens were stained, which was disappointing.
Service
5.0
Although most staff members were friendly, the service felt disorganized, and my concerns went unanswered.
Location
8.0
The location is beautiful and peaceful, being at the northernmost point of the main beach, but it's quite a distance from other amenities.
Dining
6.0
Breakfast was decent but chaotic, with mixed-up orders and confusion around bills.
Facilities
5.0
The facilities had their charm, but issues like the sewage problem and poorly functioning plumbing really affected comfort.
Elijah
United Kingdom, February  2025
5.8/10

My stay at this hotel was incredibly disappointing. The beach area was cluttered with trash and seaweed, making it hard to enjoy my time outside. On top of that, there were constant power outages, and the room amenities like the mini fridge and air conditioning were not functioning. However, I appreciated the beautiful beach and the cabana setup, which promised a great getaway instead of the nightmare it turned out to be.

Rooms
5.0
The room was a cabana with a king-size bed, but there was a lack of proper lighting, making it feel a bit cave-like. The view was partially restricted, but the sound of the waves was calming.
Service
6.0
Service was inconsistent; while some staff were friendly, they seemed reluctant to assist at times and were hard to find when needed.
Location
7.0
The location is right on the beach, which is lovely, though there is a significant amount of trash that detracts from the experience.
Dining
5.0
The breakfast service was very slow, taking about an hour to be served, which was frustrating.
Facilities
5.0
Facilities were lacking, with many closed early in the evening and poor maintenance, making the overall experience less enjoyable.
Luke
United Kingdom, January  2025
8.0/10

I had a lovely stay at Maya Tulum, which offers stunning views and a beautiful beachfront location. The staff were amazing, especially at the front desk, making my experience feel personalized. However, I was disappointed with the limited breakfast options and the duration it took to be served. Overall, I felt it was worth the price, especially with the added bonus of a private pool in my room.

Rooms
8.0
The cabana room was beachfront and very clean, though the patio surrounded by bushes slightly restricted the view.
Service
7.0
The service was a bit inconsistent, especially during my visit to the bar where I felt rushed.
Location
10.0
Situated right on the beach, it was perfect for morning walks and bike rides to the nearby town.
Dining
6.0
Breakfast was included, but it did take quite a while to get served, which was frustrating.
Facilities
9.0
The facilities were well-maintained with a lovely beach area and a good selection of chairs.
Jonathan
United Kingdom, October  2024
7.8/10

I had a good time at Maya Tulum, but there were definitely some issues that prevented it from being a perfect stay. The pools were amazing and it felt almost private since there weren't many guests around. However, the presence of sargassum on the beach was overwhelming and the property didn't seem to address it. The rooms were beautiful but faced some challenges with cleanliness. Overall, it was a nice place to unwind, but there's room for improvement, especially given the price we paid.

Rooms
7.0
The rooms were beautiful and well-designed but had some cleanliness issues.
Service
9.0
Service was great thanks to staff like Cecilia and Roger who went out of their way to ensure we had a pleasant experience.
Location
6.0
The hotel is situated in a nice area, but the sargassum made beach access less enjoyable.
Dining
8.0
The continental breakfast was decent, and some menu items like the hamburgers were excellent, but other meal options came with extra charges.
Facilities
9.0
The pool area was fantastic, providing a great place to relax away from the beach troubles.
Vivian
United Kingdom, September  2024
8.2/10

I had a great experience at Maya Tulum, thanks to the amazing service and beautiful rooms. However, the presence of sargassum made the beach less enjoyable, and some areas could have been cleaner. The included breakfast was a highlight, although some additional items came at extra cost. Overall, I felt it was a great value for the price paid, making it a nice getaway.

Rooms
8.0
The rooms were amazing and very comfortable, with excellent air conditioning. I loved our Ocean Front with Mini Pool, though the view included some sargassum.
Service
9.0
The service was outstanding, particularly from Cecilia and Roger, who went out of their way to enhance our experience.
Location
7.0
The hotel is right on the beach, but the sargassum affected the overall beach experience.
Dining
8.0
The continental breakfast was very good, especially the bread, although many items like omelettes were extra.
Facilities
9.0
The pool was fantastic, and we enjoyed having it mostly to ourselves.
Great service
Sargassum issue
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Check-in
21Sept2025Select date
Check-out
22Sept2025Select date
Rooms and Guests2 Guests, 1 Room